Building Data-Driven Business

Episode 8: Building The Living Enterprise

Want to build an always-on Living Enterprise, which puts employee and customer engagement at the heart of business operations? You’ve come to the right place.

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The single-customer view, and the path to optimal CX

Keeping the consumer happy is now the purview of the CIO

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Mastering data literacy: an executive guide

Data literacy is becoming an essential skill, so how can CIOs and IT leaders improve it in their business?

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How a customer data platform can transform the customer experience

CDP holds the key to better customer experiences, but it needs partnership from marketing and IT.

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Is data stewardship your next competitive advantage?

Data stewardship provides organizations with the framework and context to be good digital citizens.

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Can your data strategy keep up with cloud innovation?

Cloud-based innovation is only speeding up. How can your data strategy keep pace?

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Becoming a Digital Leader

IT leaders increasingly have to offer more than technology expertise. Instead, they must become cross-functional change-makers.

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Improving Customer Experience

IT leaders can play a pivotal role in shaping the customer experience. But it does first require a shift in perspective.

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