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The Living Enterprise

The Living Enterprise

The Living Enterprise is a visionary, future-thinking organization that is proactively embracing change to improve employee and customer experience.

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Becoming a Digital Leader

IT leaders increasingly have to offer more than technology expertise. Instead, they must become cross-functional change-makers.

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Listen: Episode 1: The CIO role isn’t what it used to be
Listen: Episode 2: Setting the boardroom agenda
Tech teams need more diversity: what can CIOs do about it?
The CIO as the chief experience officer
Digital leader insights: Jason Oliver on trust, transparency and communication
A CIO’s strategy framework for disruptive transformation
Digital transformation playbook: 4 elements to a successful strategy
8 real-world digital transformation lessons

Building Data-Driven Business

To succeed in the digital economy, organizations must put data at the heart of their business strategy.

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Listen: Episode 8: Building The Living Enterprise
Mastering data literacy: an executive guide
Is data stewardship your next competitive advantage?
Can your data strategy keep up with cloud innovation?
The single-customer view, and the path to optimal CX
How a customer data platform can transform the customer experience

Improving Customer Experience

IT leaders can play a pivotal role in shaping the customer experience. But it does first require a shift in perspective.

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Listen: Episode 4: Customer experience: The CIO’s perspective
Why CIO-CMO collaboration is essential to your MarTech strategy
The winning playbook for experience personalization
IT consumerization: Bending to reality
Is your digital business ready for the post-COVID consumer?
Why you need a digital technology backbone to deliver a world-class customer experience
Digital leader insights: Manish Patel talks leadership and customer experience
Towards great customer experiences: A CIO assessment checklist for digital transformation
2022 digital trends: change accelerated
Creating a fully connected retail business

Developing Collaboration Culture

The ‘new normal’ means reimagining employee productivity and collaboration if organizations are to get the most out of their staff.

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Listen: Episode 3: Allies and enemies: For influence and opportunity
Watch: The alchemist: How do IT leaders concoct better teams?
The power of a partner ecosystem
Collaboration culture: Encouraging a culture of neurodiversity
The 9-step executive guide to better EX
Digital leader insights: Bernd Preuschoff on navigating digital transformation
Digital leader insights: Michelle Kearns on digital healthcare and data centers

Trust, Governance and Compliance

With regulation, compliance and governance gaining prominence, the pressures on senior leadership to manage risk has never been greater.

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Listen: Episode 6: Securing the fast-moving digital world
From reactive to proactive: How Adobe and Microsoft fast-tracked remote work
Brands that build trust: how data privacy empowers great CX
Why social good should be part of the CIO’s remit
How to reassure your customers on cybersecurity
Digital leader insights: Adam Leach on change, infrastructure and security
Maintaining data governance while working remotely
How public sector IT leaders can reimagine citizen engagement

Being Future Ready

Future-ready organizations are better prepared to adapt to the turns and twists on the road ahead.

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Listen: Episode 5: Cloud: A quick win or digital backbone?
Ethical AI is paramount: understanding your responsibilities
Listen: Episode 7: What’s next for IT: Gazing over the horizon
The CIO's guide to developing a Living Enterprise
Digital leader insights: Jacky Wright on diversity and digital leadership
Sustainability: The CIO’s next challenge
A Tale of Two Perceptions: Identity Evolution
CIOs play a crucial part in accelerating post-pandemic change
Digital leader insights: HGC’s Jacqueline Teo talks tech futures
Key considerations for cloud migration and modernization
Digital leader insights: Adobe CIO Cynthia Stoddard on AI and the employee experience
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